Refund policy
At NutriLife, we want you to feel confident when shopping with us. If you are not fully satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within [30] days of delivery for eligible items. To be eligible for a return, the item must be unused, unopened, and in its original packaging.
Because we sell wellness and supplement products, opened, used, or tampered-with items cannot be returned for health, safety, and quality-control reasons.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within [7] days of delivery at [altunpachak@gmail.com] with your order number and clear photos of the item and packaging. We will review the issue and, if approved, offer a replacement or refund.
Non-returnable items
The following items are not eligible for return:
-
Opened or used products
-
Items not in original condition
-
Products damaged after delivery due to misuse
-
Gift cards, if applicable
-
Final sale or clearance items, if applicable
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method within [5-10] business days. Please note that your bank or card provider may take additional time to post the refund.